Frequently asked questions
How can we help your business?
Through the collaboration with customers in discussing needs and demand, we're able to attain mutual understanding, gain customer trust to offer appropriate advice, and bring about suggestions on suitable technology to transform your business.
What are the advantages of ZodiacTech?
ZodiacTech takes into consideration every little detail to make sure the system run smoothly and responsively. ZodiacTech employs a new technique called Minified Technology for securing customers' database & building up highly confidential firewalls.
How working process is simplified?
We reduce redundant complex calculations and lengthy erroneous code texts with simpler ones to ensure ZodiacTech would run seamlessly and the design is reserved in its best form when viewed from a wide range of mobile devices & browsers.
What benefits can you guarantee?
All projects we take up carry the following guarantees: Confidentiality guarantee: All client details will be kept confidential Price guarantee: Minimum 50% cost-saving over on-site development Results guarantee: Progress-linked payments weighted toward the end.
We are worried about quality; how do you assure solid projects?
Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right, and believe the creation-step itself should be strong. Every project goes through the hands of suitable QA/Testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.
How do we keep ourselves informed about progress?
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).
We like the idea, but are unsure. Can we do a Pilot Project?
Solution Analysts welcomes you to try our services. You may choose to have us do a Pilot Project. We have always succeeded in continuing the relationship after demonstration of ability in a pilot project. Our preferred Pilot Project is either the first sub-system of a larger project, or an independent project that completes within itself. Pilot Projects are typically within 2-4 weeks' duration. We invest the same time and energy in Pilot Projects as real projects. You would find the pilot of sufficient quality to continue on the same code. In this sense, Pilots are very different from prototypes.
What is expected from us during the course of the development?
It depends on the situation. We will ask you to provide some information if necessary.
Do you provide technical support and maintenance?
Yes. We provide technical support and application maintenance services on request.